Lived Experience

Peer Work services

Individual support from those with lived experience of mental health challenges to promote authentic connection, hope and recovery. 

Our team of Peer Workers draw on their lived experience to offer support and assist with navigating mental health services and recovery. They understand the challenges that come with creating positive change and are here to walk alongside you on your wellbeing journey. 

We understand that recovery is not the same for everyone and we want to learn about your unique experience. From the moment you connect with our services, Lived Experience Peer Workers are available to you at no additional cost, as part of our commitment to holistic care.

Our Peer Workers can support you with a range of matters, whether it be help navigating our services, connecting with the community or simply understanding the challenges affecting your wellbeing. 

How we can help

Our Peer Workers value the connections they form with those they support, and feel that what we learn from you is just as valuable as the support that we can offer.

We work with you to navigate the challenges you are facing together, building a collaborative relationship with your interests front of mind.

What does a Peer Worker do?

Our Peer Workers are very understanding and want to learn how you can be best supported.

Whether you want to learn more about the services available, want a little more support or just want to chat, our Peer Work team is here.

In addition to individual support, our Lived Experience Peer Workers also facilitate Group Programs to help you build skills and resources that can support recovery and create connections within the community.

What does Lived Experience mean?

We understand the insight gained through navigating mental health challenges and recovery, and that someone who has experienced these challenges themself can provide invaluable support to another person.


Our Peer Workers each have their own lived experience and insight which they use to help better understand how to provide support. Their commitment is to advocate for you and your recovery.

How do I access Peer Work services at BaMH?

Peer Workers are available to all people accessing our services, from young people through to adults. Our team can meet you in person at our Maroochydore Hub, on the phone or online via telehealth for support anywhere in Australia.

Our Lived Experience Peer Work service is included at no additional cost, as part of our integrated approach that is committed to ensuring you feel supported at each stage of your recovery.

Whether you want to get support for yourself or for a loved one, or you want to make a referral for an individual needing support we are here to help

This website does not provide mental health services.

If you are having an emergency, dial 000.

If you are feeling distressed and need help now, the below services are available 24 hours a day.

1300 MH CALL

Mental Health (after hours) – support, advice and referral, mental health emergency

Lifeline

24/7 phone and online chat

13 11 14

Suicide callback service

24/7 counselling to people affected by suicide and online chat 1300 659 467

13YARN

Mental Health service for First nations and Indigenous Australians

Beyond Blue

24/7 support service for counselling and online chat

We pay our respects to the Traditional Custodians of the Land where we learn, live and work, the Gubbi Gubbi (Kabi Kabi) people and Jinibara people. We acknowledge the Elders past, present and emerging, and recognise that they have been living and healing their communities on this land for many thousands of years. In particular, we note the leading role of First Nations women who are the custodians of sophisticated knowledge, community organisers and beacons of wisdom. We recognise the spiritual connection the Gubbi Gubbi (Kabi Kabi) and Jinibara have with the land, water, sky and sea and we extend this respect to all Aboriginal and Torres Strait Islander peoples.

TBMH welcomes and supports people from the LGBTQIA+ community and those who identify beyond the binary.

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Thompson Brain & Mind Healthcare

Brain & Mind Hub